Fabric Support
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Activity overview
Latest activity by Fabric Support-
Fabric Support created an article,
Document Customizations - Style Expressions
OverviewThe Style Expression field is available in Document Customization → Custom Fields (and field overrides) for computed fields, custom fields, and standard field overrides. It allows you to ap...
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Fabric Support created an article,
2026 Hosted Customer Monthly Maintenance Schedule
This article outlines our 2026 monthly maintenance schedule for hosted (Azure/AWS) customers, including Patch Tuesday dates and the corresponding production maintenance windows by region. Maintenan...
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Fabric Support created an article,
Fabric Holiday Escalation Path - 2025
Urgent Incident Response Protocol for P0 & P1 EscalationPlease note that our support team will operate with limited coverage during the 2025 holiday season. This document has been prepared to help ...
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Fabric Support created an article,
How to Collect Browser Information for Our Support Team
When you experience slowness or performance issues, the information below helps us identify the cause much faster.Please follow the steps below and send us the requested files and screenshots. 1. T...
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Fabric Support created an article,
Recommended Machine Guidelines for Xytech Web (11.x, 26.x) – 2026 Update
To ensure the best user experience and overall performance when working in Xytech Web, please review the updated recommended hardware and browser guidelines below. These recommendations are based o...
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Fabric Support created an article,
Getting Started with Xytech Web Client
An Introduction to the Xytech User Interface and Its Features Introduction Xytech Web client is a Web-based application that allows you to perform the tasks and functions provided by the Xytech sof...
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Fabric Support created an article,
FAQ: Database Maintenance Policy
Introduction This article provides a comprehensive overview of database maintenance and its critical role in optimizing system performance. Readers will learn why regular maintenance is essential, ...
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Fabric Support created an article,
Escalation Process for Customer Issues
To ensure efficient handling of customer issues, the following escalation process has been established. This process can only be initiated after the initial ticket procedure has been followed.Initi...
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Fabric Support created an article,
How to Submit and Track a Support Ticket: Navigating Forms, Priorities, and Severities
IntroductionIf you are an existing customer and have not yet explored the Fabric Help Center, we would like to invite you to register for a seamless support experience. See article: Self Registrati...
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Fabric Support created an article,
Media Operations Platform Release Log - 10.6 Service Packs
Release 10.6 Service Pack 4 (v10.6.SP-4) Resolved Issues Bandwidth Planning Converting Quick Hold to Order for Dynamic Resource Does Not Copy Key Information Resolves an issue where converting a Qu...