Supplemental Upgrade Instructions When Installing v11+ for Transmission Visualizer

Introduction

This article describes adding the configuration for the new Visualizer for v11.0 and higher.

For Customer Hosted environments this will be done by our technicians, for all on-premises customers will need to follow these instructions to enable the new Transmission Visualizer. 

Configuration Instructions

1. Open the mediapulseappserver.config.txt file in the root folder of your installation
2. Add the below configuration replacing
   •  {servername} with the actual server name
     • e.g. devwcumpapp2
   • {baseurl} with the URL of the API
     • e.g. https://{Server}/{InstanceName}
   • {dbname} with the actual database name (matches the license file name)
     • e.g. MP_DEMO
   • Make sure the JWT_TOKEN_KEY is copied in its entirety:
     
     APPSERVER_{servername}_REST_BASE_URL={baseurl}
     DB_{dbname}_JWT_REFRESH_TOKEN_EXPIRATION_MINUTES=40000
     DB_{dbname}_JWT_TOKEN_EXPIRATION_MINUTES=5
     DB_{dbname}_JWT_TOKEN_KEY=BYyIYFLPupF9aC/qUXneAUPOtv+soWTzYTQ2ApaJgv8DWDf+TOXuNLnaOmwZeG+p3ZrXkrlRwoZsRGJBfOLEpg==
     
      
3. Save, then copy mediapulseappserver.config.txt to the Sky/AppData folder
4. Add the below rules to Proxy.config file found in the SKY folder
   • Replace {servername} with the actual server name
   • Replace {port} with the port number utilized by Sky (you can find this in the mediapulseappserver.config.txt file)
     
     <rule name="APIReverseProxyRule" stopProcessing="true">
     <match url="^api/(.*)" />
     <action type="Rewrite" url="{servername}:{port}/api/{R:1}" logRewrittenUrl="true" />
     </rule>
     <rule name="APIControllerReverseProxyRule" stopProcessing="true">
     <match url="^(.*)/api/(.*)" />
     <action type="Rewrite" url="{servername}:{port}/{R:1}/api/{R:2}" logRewrittenUrl="true" />
     </rule>
      
5. RESTART services and website.

IMPORTANT: The above must be done on ALL servers that host the instance (e.g. both NODE 1 and NODE 2)