Introduction
In this guide, we'll walk you through the necessary steps to adjust these settings, ensuring that users on the specified role can view bookings made against other resources.
Unable to see any Bookings for Other Resources
As a user, you may encounter difficulty viewing bookings made against other resources. If you're experiencing this issue, it could be due to a setup at the Role level known as “Limit to logged-in Resource,” which restricts users to seeing only transactions they are booked against.
To allow users on a role to view more than just their own bookings, follow these steps:
- Navigate to System > Roles.
- Open the required role.
- Click on the Document Rights tab.
- Expand the Scheduling header and highlight the Scheduling Resources row.
- In the Rights Codes block, ensure that "Limit to logged-in Resource" is in the Available Items list and not in the Selected Items.
- Save and close.
By following these steps, users on the specified role will be able to view bookings made against other resources as well.
Please note it is likely that only a super user will have access to the Roles for administration purposes.
If you're having trouble finding the information you need, feel free to reach out to our support team by using the Submit a Ticket option below.