Summary
This article describes the ScheduALL license file, and the process used to request an update to the license.
Applicable Products
ScheduALL desktop client (core) v4.xx, v5.xx
Procedure
The ScheduALL license determines the capabilities of the system, such as which modules, components, and API calls are enabled, and the number of users supported. Occasionally it is necessary to obtain an updated license, such as when adding capabilities or extending an evaluation period.
To obtain a new license:
- Log in to the ScheduALL for Windows Application.
- From the Help menu, click About. The About ScheduALL® window displays.
- In the bottom left corner, click License Information.
- The License Info window displays. Click the Export button to export the license info to a text file. (Use a file name that helps convey some information about the contents, such as yourcompany_license_info.txt or similar.
- Attach the file to a request email and send it to your support representative describing the changes you would like to make.
- When you receive the updated license file, refer to Apply the License File section in the Installation / Update Guide and Revision History document to apply the updated license to the appropriate ScheduALL system.
- Contact your support representative to indicate the license has been successfully updated.